COVID-19 Update

Pet Medical Center Clients,

At this time, our clinic remains open and is operating with normal business hours.The health and well-being of your pet is our top priority. As news of the coronavirus (COVID-19) in our community continues to develop, we are monitoring the situation closely. As of 18 March, we have updated our protocols to include the following:

  • If you are sick, please have someone else bring in your pet if they require emergency care.
  • When you arrive for your pet's appointment, we ask that you call to check in over the phone and remain in your car with your pet. Our technician will come and get your pet for their exam (car side appointment). The doctor will call you once they have examined your pet.
  • If you need a medication refill, please call ahead to ensure availability. Once in our parking lot, call us and we will bring it to you. We can accept credit card payments over the phone for all transactions.
  • Please contact us if you have any questions or concerns.

While the CDC and other health authorities have indicated that dogs,cats, and other domestic animals are not considered at risk for contracting COVID-19, we are taking extra precautions to ensure the health and safety of humans within our facilities-- notably our clients and staff. Keeping our practice "hospital-clean" has always been a priority for us, and we continue to do so. Additionally, for the safety of our team and your family we are monitoring CDC recommendations and will continue to increase our attention to cleaning frequency and methods accordingly. We are happy to provide options for hand cleaning for both clients and team members, and we work closely with our staff to ensure that anyone who is not feeling well understands that we support them staying home.

For more information and health guidance regarding COVID-19, please visit the CDCWHO, and AVMA websites. For additional questions, please contact us at [email protected] or 254-690-6769